Glad to know you like the thread @Nicit6 . I'm currently making a list of all of this so that if I were to become moderator, I could complete everything on this list one by one. Or if I don't become moderator, I can at least still give the list to a moderator for
suggestions.

-Raymond

 

Also guys, I would like to give you all another friendly reminder that this is suggestions for staff to improve your experience! I want to make a list so that I can help you guys have a better time. Please make sure that you leave your suggestions and problems staff could fix. Thank you!

-Raymond

 

Hey current staff team, here is the list that I have so far, including 3 from my staff application in which I was also asking for suggestions.
(@SuburbSomeone 's comment) "More talkative, maybe? And maybe they could be a bit more attentive to chat and more willing to help. I like how you're taking initiative in figuring out what you could bring to the team."

(@ScarabCoder 's comment) "Hmm... Maybe if staff cared more about the individual users and were willing to sacrifice more. Seems to me that don't take their responsibility too seriously."

(@FuryFudge 's comment) "Yes, I also think staff should be involved in the actual community more and interact with users more, as well as showing more initiative instead of (mostly) only helping when asked. I still think the staff are great, but this is something that they could work to improve on."

(@7amoodw 's comment) Before I put in 7amoodw's comment, I'm just letting you know this isn't his exact words here, but basically what he means. 7amoodw was saying that some of the cases that staff handles isn't fair and not of justice.

(@Cheorex 's comment) "I think moderators are already very busy and they are pretty great. Though there's definitely room for improvement. So as long staff keep doing what they're doing, they would be doing a great job."

(@BuildsByGideon 's comment) "Well, one thing that could use some improving about staff is that they don't try to get out of there way to help you, like if I ask a question while a builder in global, no one answers, so then I had to ask each person I could find the question in pm till I found an answer. And also there where plenty of staff on and talking but none would help me in the least little bit. Also at that time I didn't know that I might get my question answered if I went to spawn and asked, but that shouldn't have mattered.

The one main problem about staff is that they just won't help you if you are a lower rank. Also another think, when I was looking for a home or place to live in I asked at spawn (because it was when I first joined) if I could find a place to live/stay, and I think that one of the mods could have found something for me but ignored me.

And yes, that's another problem the mods just ignore you if you are a low rank ;(

And this is just my opinion."

(@Starleana 's comment) "Actually answer questions in global.

The few times I am on, I'll have a question because I forgot how to do something, how something works etc. I'll ask in global when mods are on. They have time to advertise their shops, and talk to their buddies but apparently not answer a question.
I just end up leaving because asking multiple times is useless.

Edit: op wanted an solution so here it is: a mods job is to help the users and apply the rules. It's that simple."

(@29dude 's comment) "
They could pay more attention to new players (or anyone for that matter) questions in global. It's almost like a cycle of questions. They ask, no one answers, ask again, no answer, finally they decide to spam the question, he staff member finally decides to take the liberty to answer the question while telling them not to spam as well. Sometimes regular players such as myself answer those questions, but sometimes it seems like staff just wait for me or other players to answer them.

Another thing is that the whole staff team in general needs to treat their friends and enemies the same while completing certain situations concerning staff.

My final statement is they need less rules for staff. It happens all the time, players that were really good at being a staff member step down and break every rule in the book because they aren't used to the freedom. I even heard a well known player say in global: "I wish staff could be fun again". More freedom means less former staff trolls, and more fun socially on ECC."

(@ModEdit 's comment) "Probably pay attention to chat, it's one of the most important things a staff member has to do but so many seem to slack in that area leaving 1 or 2 mods to deal with onpeak chat."

(@oxwood2 's comment) "staff tend to single out players for warns. warns are not even at all. you can troll and spam and harass users and some staff don't care at all, but add one extra character to your chat and youll get a warn from some staff.

Some staff truly have no clue how the server works. This is mostly blue mods and a few smods.

Today I was trying to ask a question in global and then by pming staff and it took 2 hours to get it answered. They either just flat out ignored me or were afk. Not good.

This is just the surface."

(@Hoboz4dayz 's comment) "I think staff could not enforce something another staff member already had. For example, I always see one staff member be like "blah blah stop doing blah blah" then 3 more staff members repeat the exact same thing and it makes the staff seem a bit hostile and like their ganging up on the person."

(@Naereniv11 's comment) "I think the staff application process should be more advanced and go more in-depth, however, I may not know how staff is picked. This is just from a players standpoint without knowing if anything happens behind the scenes while picking staff."

(@SantaBurgerClaus 's comment) "I think that staff should be always be cheerful and try to be the main role models of the server. They should be like your illegitimate bigger brother and encourage fun and creativity. Staff should think more about you than themselves. Sadly, it isn't as I really dream of though, with most staff turning immature and causing more harm than good. The only way staff will be able to be the best it can be is to not slack off and put there full heart and soul in to the role. But alas, it won't work out with the way staff are."

(@CrazySwagMaster1 's comment) "I think the application process needs to be revamped. A staff position is a volunteerered for, full time job (basically). We need a more professional way of selecting members. other than simply posting an application that looks like 20 or so other replicas of it."

(@jwpwns 's comment) "what could staff do to improve Stop being lazy its crazy how long things take and how simple tasks are messed up and missed due to pure laziness."

(@MoofinK 's comment) "
Treating people as equal humans would be a good start... Get rid of the friend-, enemy-, trouble-maker-, rule-breaker-, special-snowflake-...biases. Someone breaks a lot of rules? Follow those damn warning/punishment guidelines appropriately. They are on a tighter leash - that is it. Someone who has never broken a rule? Follow the guidelines, warn or punish in the same tone, attitude, etc. Heard something bad about someone or personally have a bias? Communicate with Staff and have someone else deal with it in a non-biased, appropriate, fair way. Staff not responding, even to a bright PM, when you can't appropriately handle something or are confused? Give them a kick for AFK - and if they come back pissed, show them screenshot proof of them not responding or helping. Eventually Staff will learn to pick up subtle cues like bright PMs and pay more attention, even when busy. Training the mind is easy if you care enough to learn.

On the topic of laziness... TBH, Staff are probably less lazy than they appear. Yeah, they are probably playing the game, and there probably is some laziness, too. But that is super easy to fix... It's called communication. As a Staff member getting online in-game - having no particular forum or high-ranking work to do - all you have to do is ask in Staff chat who is active/not AFK and what they are up to. If everyone says, "farming/mining/building/some other thing," then you discuss who will take a "shift" and spend extra care watching chat, moderating, and helping users. After a while you chat again and switch. It really isn't that hard, so what I don't understand is why that hasn't been done consistently or well enough to actually be noticed or effective..."

(@Exilenela 's comment) "Most staff are great, but I have seen countless cases of bias (ranging in every department). Some situations have been handled very unfairly."

(@xboyfernz 's comment) "They could treat everyone the same don't just be out for one person"



And that is all the suggestions I have from everybody to staff! Glad to hear everybody's suggestions! This is in my computer notes and saved! Thank you all for letting me know your suggestions and problems with staff. If some of your problems have been taken care of , let me know so I know which ones so I know to let staff know which ones don't need to be focused so much on.

 

Ok, thanks for your feedback @Hoboz4dayz ! I will edit my last post now and put yours up in there! Thank you all for posting your suggestions. Please be sure to put any suggestions for staff you have. Thanks @Naereniv11 for the post. I will be also editing your post in my other one with the quotes from other player's requests to staff.

 

Thank you @SantaBurgerClaus , your comment has been added to the list! : D

 

Hey everybody, I just wanted to say the staff is trying. I think we should all be at least a little bit more appreciative for what they do for us. Some of us may have problems with certain staff members personally, but they don't have to do this. I'm very content with what staff has done, but there are some things they could improve on. I'm simply saying that we should at least be appreciative that staff does what they do. Don't forget to keep leaving suggestions for staff I can add to my list.