I got paid yesterday and decided to donate, because I'm very new to the server but I really enjoy it. The donation/upgrade process seems incredibly frustrating though, I paid during my lunch break at working thinking I should have it by time I get off work and will be able to play this weekend with the perks and money. But over 24 hours later I still haven't received what I paid for, I don't understand why you don't have a better process for people who are paying you money that helps keep the server going. At this rate it seems I won't even be able to enjoy any of the perks this weekend because most of the weekend will be over before anyone even looks at the donations.

I was also waiting on some of the money from the donation to apply for resident, since the application I put in when I donated was rejected for funds... even though I said explicitly that I will have them when you process the donation. My question is that if you are using paypal in the first place to process the donations, why isn't there a smother and much quicker method in place to apply the perks? You have the code that does this from voting... it shouldn't be too difficult to apply much of that code to the donation process as well.

As for the rank upgrades, why isn't there a way to just purchase the next rank in game? As far as I can tell you basically just make sure they understand the rules and have the funds... incredibly easy to just do in game and save all of you time on the Forum. (At least for Resident rank which doesn't get a whole lot of the town stuff yet).

I don't mean to sound like I'm complaining, I'm just trying to understand why things are the way they are and see if there is a way to make them better.

Thank you,

 

That would be my exact point then Starleana... donations keep the server up and running... if the owner is the only one allowed to do them and has to manually apply them - Why not find a smarter way of doing them? If enough people get sick of the process, donations drop, voila no server anymore anyway.

I also fully understand during Monday-Friday not really processing them as quickly, but the weekend most likely has more people paying donations as more people are actively playing.

I do understand that the owner is busy and probably has other things he wants to do than process donations people pay him for the perks mainly every six hours, that doesn't make it an acceptable response as to why donations take so long... it just makes it an understandable reason as to why HE doesn't do them more often.

 

Thank you kukelekuuk00, that makes more sense at least. I'm still uncertain as to why he hasn't found a more efficient method though, don't take me wrong... I really like this server and that is exactly why I chose to donate to it and most likely will again. That is also the reason I made this post instead of just asking for a refund and changing servers... I want to help and make it better if possible.

I know it takes a lot to run a server as good as this one and mean no discredit to him, but there is always room for improvement as well. I don't know much about the back-end programming for a minecraft server, but I do have a degree in software development and almost done with another in mathematics... if you all are looking for help on any projects/ideas.

 

I understand, guess I just happened to purchase a donation during a time that's greater than 24 hours. Maybe he could at least have a posting of what days/times he will be doing them? That way people could plan accordingly and not be checking constantly for a day or two... at least set a schedule of some sort other than 24-48 hours...

 

I see, well I guess it just is what it is... I'm just not used to having to wait more than an hour for anything I've purchased in online gaming. I played minecraft on xbox for quite awhile, but I'm new to minecraft on pc. In the future I guess I'll have to plan ahead and purchase on a Tuesday if I want to be able to use anything I bought on during the weekend.

 

Thanks Maco20047 but I'm already aware of that thread... I've been checking it every 30 minutes to an hour since yesterday, as well as doing /bal to see.

 

Oh, good to know it does tell you in game at least! I know I shouldn't keep checking, problem is I'm brand new to the server and it takes forever to do anything. I've tried playing the hunger games while I wait but it always seems bugged (may be just me). It either lags out after teleporting, or some guy 2 shots me even though I have a better weapon and armor. So, needless to say that has gotten old quick as well lol. I've pretty much just been mining or chopping away at pumpkins, but both of those get old after a while too :D

 

Will do.
Thanks!