You need to add a screenshot of you paying the actual loan with time stamps bud.

 

Hello @mrhades1,

Thank you for reporting this. Although, we are not able to take action unless there is evident proof that you have made the payment, and completed your obligation to the agreement. I will be giving you 24 hours to post additional evidence, I suggest looking through your screenshots and posting everything you have regarding this agreement, as well as the money transaction of the loan.

User given 24 hours to post additional evidence

 

Hello @mrhades1,

Since you have failed to add additional evidence of your completed obligation to the agreement, I will be locking this complaint due to insufficient evidence. If you have evidence of your payment that you come across later feel free to file another complaint.

Locked - insufficient evidence