I'd need to know the date / and if it was recently. We've recently made many changes that should now prevent these situations.
We’ve since fixed the issue. If you continue to get it after this post, please provide full information via a new help/support thread.
We just made further changes to our anti-cheat. If you continue to experience these same issues, please make a new thread in the https://ecocitycraft.com/help section so I can trace the timeframes to the best of my ability . These issues should no longer persist.