Missing EXP?

Discussion in 'Help & Support / Errors & Bugs' started by mypolopony, Sep 29, 2019.

  1. mypolopony

    mypolopony Builder
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    Brief Description:
    I went to the starcasino to exchange experience into netherstars and I'm not sure I received as many as I thought I would.

    Instructions:
    1. Have ~20000 in EXP
    2. Go to starcasino
    3. Attempt to buy netherstars (550 EXP each)

    How many times did you recreate this?
    Just the once for obvious reasons.

    Result:
    With 20000 EXP, I only received five netherstars.

    Expected Result:
    I am 96% certain that I had around 20000 EXP. That should yield around 36 stars.

    Even if I'm mistaken, and I had ~2000 EXP, five netherstars would require 2700, and I can almost promise you, '27' was not the beginning two numbers of my balance, especially because I was excited to get to the 20000 mark (took a couple of days), but I can make 2000 in like ten minutes. . .

    Evidence:
    If possible, I was hoping a SuperAdmin could take a look at my EXP history around the time of the incident. These transactions occurred on 29 SEP, on or around 09:15 UTC / GMT Coordinated Universal Time

    Thanks so much!
     
    #1 mypolopony, Sep 29, 2019
    Last edited: Sep 29, 2019
  2. UnitedStates2

    UnitedStates2 Builder
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    The logs show you purchased 5 nether stars at 550 EXP per around that time.

    Cannot replicate this alleged issue via purchasing netherstars from the star casino signs either.

    You probably just remembered your EXP balance wrong. Not a bug.
     
  3. andrewkm

    Founder Premium Upgrade

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    Can’t reproduce.
    Not a bug.
    User issue.