Magic Hour purchase not working.

Discussion in 'Help & Support / Errors & Bugs' started by blazwura97, Aug 19, 2021.

  1. blazwura97

    Mythic ⚔️ I ⚔️ President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐⭐ X ⭐⭐

    Joined:
    Sep 5, 2019
    Messages:
    1,148
    Trophy Points:
    37,910
    Gender:
    Female
    EcoDollars:
    $0
    Ratings:
    +687
    Minecraft Username:
    blazwura97

    Brief Description:
    I purchased the Magic Hour (For Everyone!!!) feature and nothing has happened in-game. I have the payment confirmation, email confirmation and also got the "you're already in VIP!" message in-game so it's definitely gone through, it's just not turned magic on.

    Instructions:
    Purchase a magic hour (For everyone).

    How many times did you recreate this?:
    1 because I'm too poor to try it again :(

    Result:
    Nothing is happening.

    Expected Result:
    For the message to come up in chat saying "blazwura97 has kindly purchased a magic hour for EVERYONE because she's the nicest player ever" and for magic items/tools to work.

    Evidence:
    IT NOT WORKING! :(
     
    • Agree Agree x 1
    • Friendly Friendly x 1
    • List
    #1 blazwura97, Aug 19, 2021
    Last edited: Aug 19, 2021
  2. Karin_88

    Karin_88 The Rainbow Ex-GA
    ECC Sponsor President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ III ⭐ Premium Upgrade

    Joined:
    Sep 12, 2019
    Messages:
    1,106
    Trophy Points:
    49,660
    Gender:
    Female
    Ratings:
    +1,196
    Can confirm it's not working :(
     
  3. blazwura97

    Mythic ⚔️ I ⚔️ President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐⭐ X ⭐⭐

    Joined:
    Sep 5, 2019
    Messages:
    1,148
    Trophy Points:
    37,910
    Gender:
    Female
    EcoDollars:
    $0
    Ratings:
    +687
    Would be great if I could get a gift card refund or something as I need to go to sleep and don't wanna miss it ofc :(
     
  4. Karin_88

    Karin_88 The Rainbow Ex-GA
    ECC Sponsor President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ III ⭐ Premium Upgrade

    Joined:
    Sep 12, 2019
    Messages:
    1,106
    Trophy Points:
    49,660
    Gender:
    Female
    Ratings:
    +1,196
    Agreed, we split the cost and it'd be nice to be able to use it tomorrow when we'll both be on again.
     
    • Like Like x 1
    • Friendly Friendly x 1
    • List
  5. andrewkm

    Founder Premium Upgrade

    Joined:
    Apr 5, 2011
    Messages:
    20,370
    Trophy Points:
    102,160
    Ratings:
    +15,065
    Will look into this Monday.
    Do not worry, no money is lost, and as always I will make amends! <3
     
  6. andrewkm

    Founder Premium Upgrade

    Joined:
    Apr 5, 2011
    Messages:
    20,370
    Trophy Points:
    102,160
    Ratings:
    +15,065
    Alright just looked into this.
    Looks like the command for whatever reason did not run on the Main server.
    @ClarinetPhoenix will provide you with a $20 GC via forum PM.
     
    • Friendly Friendly x 2
    • Winner Winner x 1
    • List