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  1. travellord gℓσвεтяσттιηg ρяεsι∂εηт
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    I have been offline for the past few days as I was away so when I came back, it was asking for my 2 factor authentication (have it turned on). So I went to the google authentication app and typed in the number I saw. Said invalid code. So I tried again, still invalid. I thought it was just being weird so I waited for the number to refresh and put in the new number that showed up, still gave me invalid code. Fed up, I went to minechat to see if I could get on to the server through there. It asked for 2fa so I put my code in through there and still got invalid code.
    Never deleted the app or changed anything. Have no idea what to do.
    This is really frustrating as I want to play ecc :(
     
    #1 travellord, Oct 19, 2015
    Last edited: Oct 19, 2015

  2. myminecrafter01 Builder
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    @travellord are you typing in the two factor authentication code without any spaces? eg /2fa 569724
     
    #2 myminecrafter01, Oct 19, 2015

  3. travellord gℓσвεтяσттιηg ρяεsι∂εηт
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    @myminecrafter01 ya i've been using 2fa for around a month now, rly confused why it just stopped working
     
    #3 travellord, Oct 19, 2015
    Last edited: Oct 19, 2015

  4. myminecrafter01 Builder
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    and you're certain you using the correct code? you can add multiple site/services to the google authenticator app.
     
    #4 myminecrafter01, Oct 19, 2015

  5. travellord gℓσвεтяσттιηg ρяεsι∂εηт
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    @myminecrafter01 yep, only have 1, spigotmc is the only one I use. Worked every time until now. Try putting code in at least 15 times
     
    #5 travellord, Oct 19, 2015

  6. myminecrafter01 Builder
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    Unfortunately there isn't much I can do. I'll tag @andrewkm to look into this for you.
     
    #6 myminecrafter01, Oct 19, 2015

  7. travellord gℓσвεтяσттιηg ρяεsι∂εηт
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    #7 travellord, Oct 19, 2015

  8. travellord gℓσвεтяσттιηg ρяεsι∂εηт
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    update: still locked out because of 2fa, tried different minecraft profiles, nothing is working
     
    #8 travellord, Oct 19, 2015

  9. Nicit6 N6
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    Due to some recent happening Andrew is probably a little more busy than usual. I'll make sure he's aware of this.
     
    #9 Nicit6, Oct 19, 2015

  10. travellord gℓσвεтяσттιηg ρяεsι∂εηт
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    ok thanks so much! could it be becuase of all of the behind the scene server changes?
     
    #10 travellord, Oct 19, 2015
    Last edited: Oct 19, 2015

  11. travellord gℓσвεтяσттιηg ρяεsι∂εηт
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    nvm
     
    #11 travellord, Oct 19, 2015
    Last edited: Oct 20, 2015

  12. physyy Retired ECC Owner
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    Best thing to do right now is email him at admin@ecocitycraft.com with the email you use for your forum account here letting him know what is happening. He will either let you know what is wrong or just remove the 2fa so that you are able to get back in game.
     
    #12 physyy, Oct 20, 2015

  13. travellord gℓσвεтяσттιηg ρяεsι∂εηт
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    k thanks
     
    #13 travellord, Oct 20, 2015

  14. andrewkm
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    I've removed your 2FA.
    You will have to wait until server restart for it to take affect.
     
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    #14 andrewkm, Oct 20, 2015
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