Error Trying to Buy Feature On Shop

Discussion in 'Help & Support / Errors & Bugs' started by AdmiralD, Dec 30, 2021.

  1. AdmiralD

    AdmiralD IsleTradingCo
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    I was trying to purchase the town control features - preferably all 4 - and it says user limit is reached.
    Is there a certain time this resets?
     
  2. ClarinetPhoenix

    ClarinetPhoenix She does what she wants.
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    @AdmiralD

    I see you now have all the TownControl packages, so you were able to purchase them successfully?
     
  3. AdmiralD

    AdmiralD IsleTradingCo
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    Yes ma'am I was. Thank you
     
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  4. Jdawger

    Jdawger Goes by Brass Scribe everwhere except MC & ECC
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    I’ll file a separate report if needed, but it seems I had a similar problem.

    when the promo crate was re-announced last week and the coupon was upped to 60% off , I was going to buy my second monthly spawner key for skyblock, but it was saying I couldn’t purchase it because I didn’t have the first package (which I had according to /my features on skyblock). I haven’t checked since because the coupon was lowered back to the original amount, but I’ll check again.

    Edit: it was fixed, but I still want y’all to know it wasn’t just Admiral who had this issue
     
    #4 Jdawger, Jan 13, 2022
    Last edited: Jan 13, 2022
  5. andrewkm

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    If it happens in the future, make a new forum thread report, it could likely be because you have the feature in game, but it's not properly registered in the BuyCraft (Tebex) database, thus the pre-requisites aren't correctly being applied.
     
    #5 andrewkm, Jan 15, 2022
    Last edited: Jan 15, 2022