Apologies accepted, and my trust still remains. That was never in doubt.

Thanks for clearing this up and I hope people look past it to see that you are a rule-abiding, kind ECC user.

 

Apology accepted,
I hope you understand why we did what we did and I am glad you accept you made a mistake.
I hope to see you around the server in the forthcoming future.

 

You are still a respectable and trustworthy player in my book. Everyone makes mistakes, although I honestly think that you should have been given a chance to explain before being banned.

 

You Know Stone your op was good, but these last few seem like your still trying to complain even after you apologized and admitted to making mistake's.

 

What I'm getting out of his posts is that stone made a mistake but so did the staff team, which I can agree with. Stone, please correct me if I'm wrong.

 

I'm going to repeat an observation I've made before, that this kind of conversation is much healthier than the former absolute you-will-not-discuss-bans-no-way-no-how policy. Unless that's still the policy, in which case now I'm in trouble. :)

 

*post trolly comment*

 

I have known you for quite some time Stone, and I do not think that you would ever wish to scam someone deliberately.
I believe that the staff team should have given you some time to explain your side of the story. But now what is done, is done.

 

I would like to clear things up here as you seen to be semi bashing the staff team for taking a course of action that was infact right.

If you were in our situation.
Someone complains about someone scamming them say 150k, and they said they were sick and tired of them not being paid back.
We then ask the accused for them to show a screenshot that they paid using F2,
This then showed us that he paid over 2 weeks before the complaint had even been made.
We then investigate this by seeing if the sign was still there where the person had to pay. We find out that the sign had gone. Meaning they must have broken it and taken the money.
So his means they took the money, 150k, not just $5, a large sum that you would see in your balance, out of the sign and then filed a complaint.

We then investigated some more by seeing when the sign was broken. the sign was broken 1 week before the complaint was filed.

We deemed it correct that a user should be banned for this as if you don't know 150k goes into your balance after you broke the sign 1 week previous on a loan repayment that you clearly knew because you reported him, then it does look like Attempted Scamming and Potentially getting another player banned.

And they could explain themselves in a appeal as you must admit, there is a lot of coincidence within this story for it to be a misundrstanding.

Afterall, if that person didnt have that payment, he would be banned for scamming for the second time as he was banned for the repayment of this loan before.

So the staff acted in the way we did because that was the right way to act...

 

So this warrants an immediate ban, because someone forgot something? At least ask him...

 

In my opinion this was not a fair ban. I have nothing against the staff team (well not as a whole, just one person), but you staff members need to relax. Yes, I fully agree with your reasoning for the punishment StoneIronZ recieved, but you didn't need to take it to such an extremem level. The guy forgot. Who doesn't forget something every once in a while? This is a common human error and I don't think he should be punished and have this damage his credibility. No hard feelings to the staff that had a say on this complaint, but next time check the users ban history, see if they are a frequent scammer, and then react accordingly. It drives me crazy when innocent people get banned for something they have very little control of. Talk to the user directly before handling a complaint, mail them, start a conversation with them... have some form of direct contact where you can get heir side of the story. Since I have returned to ECC I have seen far too many cases where mods cannot properly handle a 150 max player server. I'm not trying to put staff down or anything like that. I'm just saying you should be less 'ban happy' as we called it back in the day.

Anyways, glad to see you back @StoneIronZ I'm glad everything was sorted out! :)

 

:p just a few things I've noticed. Also, Staff need a better system for handling complaints and situations like this.

 

*Sigh*
Damned if we do, Damned if we don't,
I explained our reasoning behind the system and the decision we took, we left the appeal open for 12 hours, not a lot of time but enough time that if you check in the morning or afternoon you'd have seen it,
We as a Staff Team were all on at the time and could all talk about the situation and thats why we acted in a swift manner that we did.

Just seems like your blaming us for you making a mistake, sure its a mistake, but its a big mistake with quite a bit of money at stake,
The system itself is fine the way it is, if the situation had been different, and the other person hadn't have paid,
I have seen lots of people bump there complaints and complain about wait times, so yeah...

You were banned for trying to scam someone (even though it was human error) you appealed and your unbanned, the staff handled it as quickly and had enough evidence to suggest you were scamming.

Sorry for not waiting for your reply on the appeal?