Cannot buy from Chest Shops. States "Player Not Found"

Discussion in 'Help & Support / Errors & Bugs' started by Jdawger, Oct 19, 2021.

  1. Jdawger

    Jdawger Goes by Brass Scribe everwhere except MC & ECC
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    Brief Description:
    Went to a few shops, cannot buy anything. States "Player Not Found" despite them being online within a week

    Instructions:
    1.) Go to a shop. The one I am referencing is at /tppos 7917 64 952 on main and is owned by @BlackSwan99
    2.) Try to buy stuff
    3.) Cannot buy it despite having enough money, there being enough in the chest, and the player in /seen within a week

    How many times did you recreate this?:
    Twice. Two different shops by two different players. I know @IshanDJB was going to try too somewhere

    Result:
    Shop says "Player Not Found"

    Expected Result:
    Since the player is on /seen, I should be able to buy

    Evidence:
    [​IMG]
     
  2. neecoalage

    neecoalage Always sleepy.
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    Can confirm it is happening in the market as well



    Station 11 - owner seen less than 4 days ago
    [​IMG]
     
    #2 neecoalage, Oct 20, 2021
    Last edited: Oct 20, 2021
  3. neecoalage

    neecoalage Always sleepy.
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    @_imCj's station4 as well and he was last seen less than 5 hours ago
     
    #3 neecoalage, Oct 20, 2021
    Last edited: Oct 20, 2021
  4. Bopogame1

    Bopogame1 President
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    Same issue @ warp station11
     
  5. Ishanv

    Ishanv King of Trivia Ex-SuperMod
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    I believe this might be a visual sign glitch as I had to fix all of my casino signs as it changed the ids of certain blocks and therefore showed that there is nothing when there is actually stuff inside.
     
  6. ClarinetPhoenix

    ClarinetPhoenix She does what she wants.
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    This issue is still persisting with some shops.

    Examples like:
    /warp triton w/ player BlackSwan99, offline 6 days
    Shops at /tppos -3532 63 2440

    and at /warp costco w/ player Poogy_Woogy, offline 2 months
    Shops at /tppos -1262 69 -3055

    I did find a shop that did work even though the player was offline for 8 days, so I'm not entirely sure activity is a factor here.
     
    #6 ClarinetPhoenix, Oct 26, 2021
    Last edited: Oct 26, 2021
  7. andrewkm

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    @Jdawger @neecoalage @ChineseCuisine @IshanDJB @ClarinetPhoenix
    For the shops that are broken, if the user logs back in and updates their signs, does the shop work once again?
    This is likely the same as the previous bug report we had. Unfortunately due to some internal changes, users will have to update their shops/signs for those that are not functioning correctly.
     
  8. Bopogame1

    Bopogame1 President
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    Yes, if the shop owner logs on, the shop automatically starts working.
     
  9. andrewkm

    Founder Premium Upgrade

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    In that case, users will simply either have to login, or update their signs.