Buycraft bug

Discussion in 'Help & Support / Errors & Bugs' started by Cranqed, Feb 22, 2019.

  1. Cranqed

    Cranqed Builder
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    Minecraft Username: Cranqed

    Brief Description:
    I wanted to buy pyro+ of the buycraft page. First time I tried it wouldn't proceed to checkout and when clicking checkout it only reloaded the page (page shown in screenshot 1). Note that I checked out all boxes and used paypal legacy to pay (which I always use). Then after a few more tries I decided to close everything and redo the whole process. That's when I couldn't even click on "buy" to put things in my cart, you could also see the black thing with "home, global, main city,..." in the middle of the screen. All of that is showed in screenshot 2.

    Instructions:
    Just buy anything like you would normally do.

    How many times did you recreate this?:
    At least 10 times, used different browsers.

    Result:
    Still not fixed, so I'm starting to think it's not something I did wrong.

    Expected Result: /

    Evidence:

    Screenshot 1: https://cdn.discordapp.com/attachments/548601200447062038/548601210567917579/unknown.png
    Screenshot 2: https://cdn.discordapp.com/attachments/548601200447062038/548602270258954252/unknown.png
     
  2. PyroTechnix_

    PyroTechnix_ Professional Coffee Drinker
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    I tried this with Cranqed's username and I am also unable to click buy for any feature.
     
  3. a_man21

    a_man21 a_manda
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    Not sure what happened, but I was able to go into the shop using your name and go all the way up to checkout. I was able to add pyro+ to the cart and hit checkout, I stopped after clicking "check out" where I would have put in my PayPal password. I assume you remembered to click both of the "I agree to..." boxes?
     
    #3 a_man21, Feb 22, 2019
    Last edited: Feb 22, 2019
  4. Cranqed

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    Yes and I couldn't get to where I need to log into paypal
     
  5. PyroTechnix_

    PyroTechnix_ Professional Coffee Drinker
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    Can confirm, it works for me using your username, I am able to get to the same stage as @a_man21.
     
  6. LegendaryTrio

    LegendaryTrio Legs and Dairy Pokémon
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    I think the BuyCraft issue you (and I) have @Cranqed is related to JavaScript not working properly on certain browsers. I just downloaded Google Chrome and the ECC BuyCraft shop appears to be operational now, whereas I tried using Safari and Firefox on three different devices but to no avail. I would try downloading Chrome, if you haven't done so already, and see if that works.
     
    #6 LegendaryTrio, Feb 22, 2019
    Last edited: Feb 22, 2019
  7. Cranqed

    Cranqed Builder
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    I've found to problem to my issue, it has something to do with the new discord option thing. I already bought something and put my discord ID in. Now I wanted to put it in again and everything started bugging. To resolve this I had to use a 3th party program to delete all data from google chrome and then decline to put in a discord name. After doing this everything worked
     
    #7 Cranqed, Feb 22, 2019
    Last edited: Feb 22, 2019
  8. Cranqed

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    Might be interesting to forward that to andrew so if any more people show up with the same problem it could save some time troubleshooting.
     
  9. andrewkm

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    I've forwarded this issue to BuyCraft and am waiting on a response from them.