[Bug] Unexpected Death Resulted in Loss of Rare Items

Discussion in 'Help & Support / Errors & Bugs' started by Jorgy411, May 6, 2014.

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  1. sthegreat2

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    Something happened like this to me too. One time I logged in and I was alive, but I was in a weird flat world and I could break blocks. I saw a dome structure and also a stone building, but if I tried to move to far in any direction then I got "You have reached the end of EcoCityCraft" I got error messages from /spawn and /home and the on;y thing that got me out was /sg join...

    Creepy.

    It was herobrine.
     
  2. Emau

    Emau Anti-PVP Miner
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    I'm guessing this could be a warning to others.

    Don't log off in while in the mining world. It is possible you may lose your stuff during a reset.

    Sorry to hear what happened, but I honestly don't think you are going to get your items back because of what happened.

    Thanks for bringing it up so others may see and, hopefully, avoid the same fate.
     
  3. floffle123

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    Got the same message if i tried to move
     
  4. Jorgy411

    Jorgy411 Builder
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    If this is a know bug, why is it not publicized to everyone? I would think if this is a known bug, the game admins should take a precautionary measures and warn us when the mining worlds will be reset and give us a warning message everytime we enter the mining world that we should return back the overworld when we log off. That way we can get out character out of the resetting world.

    How was i supposed to know if I stayed in the mining world during a reset, I will lose all my stuff and die in the process? Its not like it happens all the time. Last time I left my character in the mining world during a reset, My character spawned on the surface of the mining world. Since this is the first time this has happened to me, I wouldnt have known about this issue and would of assumed my character would just spawn on the surface of the mining world.
     
  5. Emau

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    I'm not saying this was a "known bug". I agree; I think that what is supposed to happen is that you would regen in the first "livable" airblock above where you logged out. I'm not trying to argue any of the points you made.

    What I am also saying is that you are playing an online multi-player game. And unfortunately, there are glitches/bugs that occur. Maybe I am wrong and you will get your stuff back, but as a general rule, you have to understand that things like this will happen and we have to move on. It sucks, but it's true. If you would rather me sugar-coat it, I can. I wa also trying to not be rude and just say "ECC is not responsible for any items lost by glitches/bugs."

    The good that can come of this is to warn others that read this thread. Logging out in the Mining world "may" cause a loss of items. Either way, it is a good thing that you reported it. Maybe the issue will be found and fixed. Maybe not. At least you brought it to light.

    Either way, you have my empathy for the loss of your stuff.
     
    #25 Emau, May 10, 2014
    Last edited: May 10, 2014
  6. DeMacca

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  7. Jorgy411

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    I see what your saying. Maybe when an GM posts on this thread, I will make a suggestion about warning players when going into the mining world to not log off in the mining world. Would still like to see my hard earned eff7 pick in my hands though. I'm afraid that would be the end of me on this server if a GM just quickly reads and posts they can't help me out without giving it a second thought...would think they would at least be reasonable about it, but I guess we will see.

    Once this bug report hits a week old, I will be tagging every GM at I believe should look at this thread.
     
  8. DD71

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    Suggestion: When mining/nether gets reset, all players in these worlds are TPed to spawn.
     
  9. Jorgy411

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  10. clou44

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    Please do not tag staff members like that, jorgy. You will have to be patient while the issue is investigated. It would be helpful if you had any screenshots from when the bug happened, although it is unlikely that your lost tools will be returned.
     
  11. yokeby52

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    I think I understand why, considering I used to run my own server with like plugins. I believe that since you weren't connnected to the hub/main world, when the mining world was reset, ur players entity was moved to a different world in order to not, delete, ur players entity. U were moved so that ur player wasn't erased from the system.
     
  12. Jorgy411

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    This issue isnt being investigated though. Or, if it is, you ugys have given me no indication that you are looking into it. So how long would you have me wait before I go asking staff members to assist me in this issue im having with a bug report? I waited over a week with no response, which is why I tagged staff members to look into this for me. If one of you guys would have told me you were investigating this bug, I would not have tagged anyone. Or at the very least just giving me an ETA on when you guys could look into this bug report. I feel the longer you guys wait to help me out in this matter, the more likely you guys will not be able to figure out the problem and just put me and my issue on the back burner indefinitely.
     
    #32 Jorgy411, May 16, 2014
    Last edited: May 16, 2014
  13. clou44

    clou44 Professional Forum Stalker
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    All bug reports are always investigated. However, like I said before, it is highly unlikely you will receive your tools back or any form of payment. Bug reports usually help to prevent future problems, not to fix the problem that already happened.
     
  14. kukelekuuk

    kukelekuuk C͕̹̲̽ͪ͐ͩ̔L̜̦̝͈ͦ̿̾̿ḘA̻̗̤̳̐ͭ̆̿̃̑ͭN̊̓͑̇ͯ
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    The bug is a problem with the way worlds are handled in the core, because when we refresh the worlds everyone in those worlds get teleported to a different world. There may be a way to prevent death, but we'd have to think how exactly this happens and how we can prevent death.

    As for the items, you won't get those back. It's our policy to not give people their items back. (as we can't confirm whether you had them or not and we can't confirm whether what happened really happened. Also because if we return one person their stuff then suddenly everyone loses their items because of "bugs")
     
    #34 kukelekuuk, May 17, 2014
    Last edited: May 17, 2014
  15. Jorgy411

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    This is seriously unfortunate for both me and the server. I cannot support a server with real cash that wont support me when the server is at fault of killing off my character and destroying all my hard work. I am afraid I wont be able to continue to donate real money to this server because of this situation and how it was resolved. I would seriously hate to think the real reason why you guys wont return me my items is because your afraid of others coming out of the wood-work claiming they lost their items to "bugs" too. There are always ways to prevent something like this from happening, and its very simple. Also, I'd like to point out that you can too confirm what the player had on hand prior to death, as well as figured out where that player re-spawns after they have died. simply saying you cannot confirm what the player has on hand prior to death is unobtainable, doesn't make it true. As a game admin, you should be able to view records of this data: Where they died, what did the die from, what was in the inventory upon death, and where they re-spawned. I mean, a simple mod could make this data for you and save it in a text doc that you could refer to later

    Non-the-less, this is a legitimate problem that the staff are fully aware of, but yet the staff have taken no precautionary measures to fix. There are so many solutions to thwarting this bug/glitch; I just find it hard to believe that this type of problem is not one of the staffs number one priorities.

    Since I will no longer be supporting this server financially and other means, I want to also say to those reading this thinking I'm out of line or I'm a worthless noob that just needs to quit, are you satisfied with your donations to this server? If so, great. Continue to donate. I on the other hand, am not satisfied and I to will not be giving to this server anymore. I'm not saying my contributions to this server wont go noticed, in fact, I'm sure this server will be just fine in funds to keep it running without my help. However, until I see my items returned to me, and this bug/issue resolved, expect nothing out of me in regards to money, support and/or feedback.
     
  16. kukelekuuk

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    At this time we have no proper fix for this situation. We have, however, added a warning that shows upon entering the mining and nether worlds advising players to avoid logging out in those worlds

    Because this thread has gone off-topic I will be locking this thread.
    We will continue to monitor the situation and do our best to provide a solution to the problem in the future.

    Locked.
     
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