[Bug Report] - /mail

Discussion in 'Help & Support / Errors & Bugs' started by kkha, Nov 18, 2020.

  1. kkha

    kkha Norwegian Country Man
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    Minecraft Username: black_kkha

    Brief Description: I've tried for a few days to /mail two citizens of my town, one of them is evicted now. Those two citizens are poomanballs123 and 67812. Both visible on /seen, but none of them i can mail. I get the following error each time: "Unknown target: You may only send mails to players which have played on the server before."

    All other players i've tried to mail works just fine. I tried to ask FuryFudge today about the error, and he didnt seem to find the problem, and asked me to file this bug report.

    Instructions: Just as i explained in the description.

    How many times did you recreate this?: Everytime.

    Result: Error message.

    Expected Result: The mail should gone through.

    Evidence:
     
  2. kkha

    kkha Norwegian Country Man
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    For the record, i just asked Karin_88 also, and she also gets the same error.

     
    #2 kkha, Nov 18, 2020
    Last edited: Nov 18, 2020
  3. andrewkm

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    Weird, I too cannot email them.
    I've added this to our development backlog. If you find anyone else you cannot mail please let us know.
     
  4. kkha

    kkha Norwegian Country Man
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  5. andrewkm

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    Thanks, we'll be looking into it soon.
     
  6. kkha

    kkha Norwegian Country Man
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    @andrewkm

    Looks like its all who is inactive more than 7 days, MaNasos also failed:
     
    #6 kkha, Nov 22, 2020
    Last edited: Nov 22, 2020
  7. andrewkm

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    Thanks, added to our investigation.
     
  8. andrewkm

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    We have just re-written a major portion of our backend cross-server mail system. It should now be far more reliable and no longer give you errors sending to certain users. If you experience any issues please let us know via https://ecocitycraft.com/help