Denied [All Main Servers Suggestion] Rename survivor and voyager "ranks"

+1 All I see is new players getting confused why "their rank isn't showing". It makes more sense to tell people to buy "access to the nether" rather than "buy a rank that gives you access to the nether".

I also agree with the "+" parts, this fits in with all the tiers of donation features that we have as well, it's apparent that it's an add-on to what you already have rather than another "rank", this also takes away the guessing game of which "rank" goes with each world access.

And as you said, permissions don't even need to be touched and the guidelines can still tell GA's to use /promote survivor etc if it's too much trouble changing the commands.

 

+0 I am biased against because I love the current names, but I also agree. Maybe drop the word "rank" and just add the world's name before the title, like "Nether Warrior," "Nether Terminator," "End Voyager" etc.

Or better yet, call them upgrades, so for example, "Nether Warrior Upgrade" or "End Voyager Upgrade"

 

I get the point but I don't think "end access+" or "nether access+" is really less confusing.

It may be different now anyway but when I was on staff, most new players weren't confused about it being a rank that wasn't visible. (Sure, the odd player here or there, I'll give you that. It wasn't much of an issue).

Vastly more players were confused about being told that they would need to buy a rank in the first place, thinking instead that it meant they'd need to spend real USD (rather than in-game currency). Honestly, making the perk names sound like feature names could compound that.

 

Recently there has been dozens of users asking how will they know when there rank will be applied to there account in game... Them also saying when will it be done even though it had already been processed when they were offline.

So I think it would definitely help renaming the ranks to not actually sound like it will physically change your rank
The best way to do this would be to make them 'blah access' and maybe explain in the app

+1

 

If that's what we're mostly seeing, I feel like this solution doesn't get into the root issue. Whether we call it a "rank" or an "upgrade", the question of "how do I know it's been done" will still get asked. Perhaps managing expectations with these verbiage changes will help, although perhaps what we really need is some actual confirmation that it's been done.

Maybe it would be best to add into the promotion/application system an automated mail saying "Your application for [whatever] has been completed, you were billed [amount] on [server]."

 

I really don't see a need to revamp something this minor right now with everything else I have going on.
If someone's confused they can simply ask for clarification.