Account got hacked

Discussion in 'Help & Support / Errors & Bugs' started by Cincinnatas, Jul 14, 2019.

  1. Cincinnatas

    Cincinnatas Builder
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    Hi ecc team
    my minecraft account got hacked and now i cant play with my account (IGN: Cincinnatas) I was at resident rank
    So is there any way i can get my stuff back from my locked chests? i can acess 2 of my chests as they were locked by password but my every other chest is locked and i cant open them
    Help plz
     
  2. FuriuosGeorge

    FuriuosGeorge I got answers and am no longer curiuos
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    Were you in a town?
     
  3. Cincinnatas

    Cincinnatas Builder
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    Yes my house is in muntainridge
     
  4. FuriuosGeorge

    FuriuosGeorge I got answers and am no longer curiuos
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    Well find a mayor of that town and see if they are willing to help you. Staff can't usually just unlock chests.
     
  5. BillyNoToes

    BillyNoToes A chainsaw got mad at me and took my toes
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    Were you inactive for 7 days? If so you were probably evicted. Also if your account got hacked and said “hacker” locked your chests while using your account they would still be under your accounts name from my understanding.
     
    #5 BillyNoToes, Jul 15, 2019
    Last edited: Jul 15, 2019
  6. FuriuosGeorge

    FuriuosGeorge I got answers and am no longer curiuos
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    Exactly. If the eviction didn't happen yet the mayor me be ok with lwcing and returning the contents...MAY.
     
  7. Cincinnatas

    Cincinnatas Builder
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    I was not inactive i just logged out next time i opened minecraft i was logged out from my account and i cant acess my email :(
     
  8. Cincinnatas

    Cincinnatas Builder
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    and hacker didnt locked my chests it was me who locked them when i was playing and now i dont have my account so i cant unlock it
     
  9. a_man21

    a_man21 a_manda
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    If it is your account that locked the chests (regardless of whoever was controlling the account), then you should be able to open the chests. Are you saying you cannot access your items in game because you cannot log into Minecraft? Your post and comments are confusing, you are saying that you cannot log into Minecraft because you were logged out and can't access the email; but you are also not able to get into some, but not all, of your chests because someone else locked them, so how do you know you cannot get into some of your chests if you can't log into Minecraft?

    Are you trying to say that you are now playing with a different Minecraft account and would like to get the stuff out of the chests that your old account (Cincinnatas) locked?

    If you cannot log into your Minecraft account because the email/password was changed without your permission, you can probably email Mojang and have them return your account to you. Other than that, try changing your Minecraft account password, and be sure to check your spam folders of your email.
     
  10. andrewkm

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    I recommend contacting Mojang in assistance with account recovery.
    User accounts are solely the user's responsibility.

    Make use of our /2fa feature to help further secure your account in the future.
     
  11. Cincinnatas

    Cincinnatas Builder
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    Yes now im playing with a different minecraft account cuz i cant access my old account
     
  12. andrewkm

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    Please contact Mojang.