Account got hacked

Discussion in 'Help & Support / Errors & Bugs' started by Cincinnatas, Jul 14, 2019.

  1. Cincinnatas

    Cincinnatas Builder
    Builder ⛰️ Ex-Resident ⚒️

    Joined:
    Jun 18, 2019
    Messages:
    9
    Trophy Points:
    3,615
    Gender:
    Male
    Ratings:
    +0
    Hi ecc team
    my minecraft account got hacked and now i cant play with my account (IGN: Cincinnatas) I was at resident rank
    So is there any way i can get my stuff back from my locked chests? i can acess 2 of my chests as they were locked by password but my every other chest is locked and i cant open them
    Help plz
     
  2. FuriuosGeorge

    FuriuosGeorge I got answers and am no longer curiuos
    ECC Sponsor President ⛰️⛰️ Ex-President ⚒️⚒️ Prestige ⭐ III ⭐ Premium Upgrade

    Joined:
    Jun 27, 2016
    Messages:
    796
    Trophy Points:
    43,010
    Gender:
    Male
    Ratings:
    +354
    Were you in a town?
     
  3. Cincinnatas

    Cincinnatas Builder
    Builder ⛰️ Ex-Resident ⚒️

    Joined:
    Jun 18, 2019
    Messages:
    9
    Trophy Points:
    3,615
    Gender:
    Male
    Ratings:
    +0
    Yes my house is in muntainridge
     
  4. FuriuosGeorge

    FuriuosGeorge I got answers and am no longer curiuos
    ECC Sponsor President ⛰️⛰️ Ex-President ⚒️⚒️ Prestige ⭐ III ⭐ Premium Upgrade

    Joined:
    Jun 27, 2016
    Messages:
    796
    Trophy Points:
    43,010
    Gender:
    Male
    Ratings:
    +354
    Well find a mayor of that town and see if they are willing to help you. Staff can't usually just unlock chests.
     
  5. BillyNoToes

    BillyNoToes A chainsaw got mad at me and took my toes
    ECC Sponsor Builder ⛰️ Ex-EcoLeader ⚜️⚜️⚜️ Premium Upgrade

    Joined:
    Dec 5, 2018
    Messages:
    90
    Trophy Points:
    19,360
    Gender:
    Male
    Ratings:
    +110
    Were you inactive for 7 days? If so you were probably evicted. Also if your account got hacked and said “hacker” locked your chests while using your account they would still be under your accounts name from my understanding.
     
    #5 BillyNoToes, Jul 15, 2019
    Last edited: Jul 15, 2019
  6. FuriuosGeorge

    FuriuosGeorge I got answers and am no longer curiuos
    ECC Sponsor President ⛰️⛰️ Ex-President ⚒️⚒️ Prestige ⭐ III ⭐ Premium Upgrade

    Joined:
    Jun 27, 2016
    Messages:
    796
    Trophy Points:
    43,010
    Gender:
    Male
    Ratings:
    +354
    Exactly. If the eviction didn't happen yet the mayor me be ok with lwcing and returning the contents...MAY.
     
  7. Cincinnatas

    Cincinnatas Builder
    Builder ⛰️ Ex-Resident ⚒️

    Joined:
    Jun 18, 2019
    Messages:
    9
    Trophy Points:
    3,615
    Gender:
    Male
    Ratings:
    +0
    I was not inactive i just logged out next time i opened minecraft i was logged out from my account and i cant acess my email :(
     
  8. Cincinnatas

    Cincinnatas Builder
    Builder ⛰️ Ex-Resident ⚒️

    Joined:
    Jun 18, 2019
    Messages:
    9
    Trophy Points:
    3,615
    Gender:
    Male
    Ratings:
    +0
    and hacker didnt locked my chests it was me who locked them when i was playing and now i dont have my account so i cant unlock it
     
  9. a_man21

    a_man21 a_manda
    EcoLeader ⛰️⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ I ⭐ Premium Upgrade

    Joined:
    Jan 6, 2015
    Messages:
    3,217
    Trophy Points:
    75,160
    Ratings:
    +2,311
    If it is your account that locked the chests (regardless of whoever was controlling the account), then you should be able to open the chests. Are you saying you cannot access your items in game because you cannot log into Minecraft? Your post and comments are confusing, you are saying that you cannot log into Minecraft because you were logged out and can't access the email; but you are also not able to get into some, but not all, of your chests because someone else locked them, so how do you know you cannot get into some of your chests if you can't log into Minecraft?

    Are you trying to say that you are now playing with a different Minecraft account and would like to get the stuff out of the chests that your old account (Cincinnatas) locked?

    If you cannot log into your Minecraft account because the email/password was changed without your permission, you can probably email Mojang and have them return your account to you. Other than that, try changing your Minecraft account password, and be sure to check your spam folders of your email.
     
  10. andrewkm

    Founder Premium Upgrade

    Joined:
    Apr 5, 2011
    Messages:
    20,370
    Trophy Points:
    102,160
    Ratings:
    +15,065
    I recommend contacting Mojang in assistance with account recovery.
    User accounts are solely the user's responsibility.

    Make use of our /2fa feature to help further secure your account in the future.
     
  11. Cincinnatas

    Cincinnatas Builder
    Builder ⛰️ Ex-Resident ⚒️

    Joined:
    Jun 18, 2019
    Messages:
    9
    Trophy Points:
    3,615
    Gender:
    Male
    Ratings:
    +0
    Yes now im playing with a different minecraft account cuz i cant access my old account
     
  12. andrewkm

    Founder Premium Upgrade

    Joined:
    Apr 5, 2011
    Messages:
    20,370
    Trophy Points:
    102,160
    Ratings:
    +15,065
    Please contact Mojang.