never got my donor rank

Discussion in 'Archived Bug Reports' started by Braladr, May 8, 2015.

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  1. Braladr

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    hello i biught a donor rank about 45 mins ago and it said if i didnt have it with in 10-15 min to report it so


    i bought the skyblock elite rank
    transaction id 5D6521968X222104K
    gateway paypal
    username braladr
    date and time 9th may 2015 1:33

    thanks
    braladr
     
  2. zRinne

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    Please send us the screenshot of the receipt.
     
  3. Braladr

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    i do not understand why a screen shot is needed i provided the transaction number above all you need to do is look it up
     
  4. Braladr

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    AEM Network
    Hello Baladr,

    Thank you for your purchase! This email confirms that we have received your payment and you should receive your items soon.

    If you do not receive your items in the next 10-15 minutes, please contact a member of staff on our server. Please do not email Mojang or Buycraft.

    Purchased packages:



    • 1 x Skyblock Elite Rank


    Information:



    • Sub Total: 19.99 USD
    • Tax: 0.00 USD
    • Total: 19.99 USD
    • Gateway: PayPal
    • Transaction ID: 5D6521968X222104K
    • Username: Baladr
    • Date: 9th May 2015 1:33



    i found the problem my name was misspelled what can i do to fix this?
     
  5. zRinne

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    Look at the username of the purchase.
    You could mail Alex on the forums, i`ll notify him through staff chat.
     
  6. Braladr

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    thanks i sent him a message
     
  7. zRinne

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    Please be careful when it comes to this sort of things.
     
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