I bought supporter like 4 years ago, and now I dont have the rank ingame, but when I go to the factions shop page it still gives me the discounts from Premium and up because I have supporter
If you'll just fill out a ticket here https://aemservers.net/forums/donation-support.66/create-thread the staff should get with you in a few days.
Please file a support ticket @ https://aemservers.net/forums/donation-support.66/ Also use the correct format Please use this format for your post Username/UUID: Transaction ID or email used to purchase(Required): Server: Rank (Required):