Denied [Website & Forums Suggestion] Forum PM Procedure

Discussion in 'Suggestions' started by zevzero, Jun 1, 2020.

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  1. zevzero

    zevzero Member
    Builder ⛰️ Ex-EcoMaster ⚜️⚜️⚜️⚜️ Premium Upgrade

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    In Game Name:
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    What part of EcoCityCraft is this suggestion for:
    Website & Forums
    Short title for your suggestion:
    Forum PM Procedure
    What are you suggesting:
    For complaints requiring the response of another player, along with tagging the user, have the staff member send a short forum PM to them. Ex: "A user complaint has been filed on you. Please respond within 24 hours or you may be banned. (link here)"
    Why is this a good addition for EcoCityCraft?:
    By default, everyone on forums receives emails when conversations are started, but are not notified when their name is mentioned. Many people check their email regularly but not the forums. Therefore, sending PMs would increase the number of players who actually see these complaints. While it's true some people deliberately choose not to respond, many are simply unaware there's an immediate problem that needs to be sorted out. Implementing a protocol like this will cause those users to quickly explain their situation before it's too late.
    Other information:
    This procedure already exists for town claim applications, but I think it should be extended to complaints when necessary.
    Plugin or custom addition:
    No.
    One suggestion per form:
    I Understand.
     
    #1 zevzero, Jun 1, 2020
    Last edited: Jun 1, 2020
  2. Jdawger

    Jdawger Goes by Brass Scribe everwhere except MC & ECC
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    +1 also, sometimes when you @ a player, they don’t even get the notification
     
  3. LaggyTryHard

    LaggyTryHard ♛Exalted Builder♛
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    Or if possible, if a thread is started under "complaints" it would auto mail the people mentioned with an "@" for the first post only
     
  4. Nicit6

    Nicit6 N6
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    Has this actually been an issue regarding complaints?
     
  5. Jdawger

    Jdawger Goes by Brass Scribe everwhere except MC & ECC
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    It never happened to me, but one of my friends had this happen to him.
     
  6. andrewkm

    Founder Premium Upgrade

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    I don't see the need to force staff do more work for this. Doesn't seem like a wide spread problem.
     
    #6 andrewkm, Jun 2, 2020
    Last edited: Jun 2, 2020
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