Transfer of Features to New Account

Discussion in 'Help & Support / Errors & Bugs' started by OmniCrafters, Feb 28, 2024.

  1. OmniCrafters

    OmniCrafters President
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    New Minecraft Username: Omnicrafters
    Old Minecraft Username: Omnicrafter

    Brief Description: I was not able to migrate my Mojang account and limited to one migration per my email. Since I had several Minecraft accounts, my original name used on the server was lost. My other user name (current/active account name) is the same as the old one but with an "s" at the end.

    I am interested in the migration of my features and would make any necessary payment with $ETH or $USDC on Ethereum.

    My Questions:
    Would you be so kind as to help me migrate my old features to my new account?
    Would you provide details on how to migrate if this post is not sufficient?

    Can you tell me how much the fee is to make this migration?
    Can you point me to how I can make a Crypto payment to ECC?
    What is the minimum Crypto payment and will any remaining balance be provided in gift cards?

    Expected Result:
    Understanding of steps required to migrate.
    Understanding of steps required to make crypto payment.
    Understanding of expected costs.

    Evidence:
    I still own and maintain my original email address, proving my identity.
    I still have access to my original Forum account, proving my identity.
    I can provide references to some old players that can vouch for my identity if needed.
     
  2. ClarinetPhoenix

    ClarinetPhoenix She does what she wants.
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    You can purchase a Support Features Account Transfer here: https://shop.ecocitycraft.com/category/1149904
    Just follow the instructions (click the "Buy" button to read them) after purchase and we'll process it.
    This option is provided for users just in your case - who has lost access to their old Minecraft account. It is unfortunately quite common these days.

    All Crypto transactions are handled with @andrewkm, you need to DM him on Discord and make the arrangements for the deal.
    What you get in return simply depends on the deal at the time. Right now, you spend at least $100 in crypto in you get a Direct Crate spin. This crate (viewable via /cc) can increase your GC return depending on your multiplier win. For example if you win 1.4x from your Direct crate than you get $140 GC instead of $100.

    Let me know if you have any more questions.
     
  3. andrewkm

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    Thank you Clare! :)
     
  4. OmniCrafters

    OmniCrafters President
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    Thank you both. I am getting closer but the gift card from @andrewkm has an error in redemption flow in the store. "That giftcard cannot be used with the products in your basket."

    I have placed in my cart just the linked feature from above and no other features. I tried with an without spaces in the numbers, on mobile and desktop, with Brave shields down.

    Thank you in advance.
     
  5. andrewkm

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    I've messaged you on Discord.
     
  6. OmniCrafters

    OmniCrafters President
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    Resolved. I have submitted the email request to support and understand that should complete the process within a few days. :thumbsup:
     
  7. andrewkm

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    You're all set. :)
     
  8. OmniCrafters

    OmniCrafters President
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    Works perfect. @staff may lock resolved. Thank you!
     
  9. andrewkm

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    Thanks for confirming, we don't lock H/S threads though, incase there are issues in the future. :)