Yesterday I tried logging into my main account Grimm123 and found that I was indeed locked out of it. Through various attempts of trying to recover the account all hope was lost... The Grimm is dead! long live TheGreatWhiteHam!(My alt)
yea, tried resetting the email and password on the account it doesn't recognize the email i used for it anymore.
I know it's possible, I just don't know if the staff does it anymore as it doesn't seem to happen as often as it used to.