[Suggestion] Staff Feedback

Discussion in 'Suggestions' started by Dccciz, Nov 9, 2015.

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  1. Dccciz

    Dccciz Nicememer55
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    Minecraft Name: Dccciz

    Suggestion: I'm suggesting that there should be a way to give feedback on staff members. This can be in the form of a monthly survey. Maybe we could also get staff complaints to actually do something instead of being ignored...

    Reason: There is no way to give feedback on staff members currently. This would allow the higher ups to know how the community feels about people on the staff team.

    Any Other Information: We just need some way to communicate about the staff team.

    Link To This Plugin/Is this a custom addition?: N/A

    THIS IS NOT A SUGGESTION FOR PUBLIC/PRIVATE COMPLAINTS. THIS IS FOR DISCUSSION ABOUT HOW USERS CAN GET THEIR POINTS ACROSS WITHOUT FILING STAFF COMPLAINTS.
     
    #1 Dccciz, Nov 9, 2015
    Last edited: Nov 9, 2015
  2. SuburbSomeone

    SuburbSomeone Shrubby Tycoon
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    Shouldn't this be locked, as the suggestion is already being considered?
     
    #2 SuburbSomeone, Nov 9, 2015
    Last edited: Nov 9, 2015
  3. oxwood2

    oxwood2 Builder
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    No, what the staff team and most of the server took this was wanting public staff feedback when its not about that.
     
  4. SuburbSomeone

    SuburbSomeone Shrubby Tycoon
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    That's certainly possible (and in terms of the users, probably true), but Jamie denied the idea of public feedback when locking the thread. The idea that this suggestion presents is already under consideration.
     
  5. Nicit6

    Nicit6 N6
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    Working on drawing something up for this. As I said in the last suggestion, I like the idea.

    Also asked though:
    1. What questions specifically should be included?
    2. Where should this be linked from?
     
  6. oxwood2

    oxwood2 Builder
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    I feel like it should be open ended going only to nicit/andrew where you can just drop a comment about staff/issues and your username.
     
  7. Nicit6

    Nicit6 N6
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    Isn't that just a forum PM then?
     
  8. goblizz

    goblizz The One and Only
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    I think what he means is a form/survey that you would fill out (similar to the auto-formatted Complaint) that would be sent to andrew and you. In that, you could comment on staff, good or bad, and request staff changes in a more private setting.

    That's how I interpreted it, I could be wrong.
     
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  9. Nicit6

    Nicit6 N6
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    But if there's only 1 field it's just a forum PM. Especially seeing as staff wise, it really just needs to be sent to me.
     
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  10. Fon_

    Fon_ Kindhearted Shade
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    Would them be 1-10 questions or like writing your opinion on the question?
     
    #10 Fon_, Nov 9, 2015
    Last edited: Nov 9, 2015
  11. TaylorBros22

    TaylorBros22 ***Ex-EcoLegend***
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    Like I said on the other suggestion, I'm sure most staff wouldn't mind being Forum PM'd if you feel tere is something they could improve on, but obviously if there is a real complaint, PM nicit.
     
  12. 29dude

    29dude Builder
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    Maybe this could be done along with the monthly staff evaluation. Players could fill this out with the option to be anonymous. It could be done as a form on the top of the General Forum section, like how the ECC survey was done.

    It could look like this:

    IGN:
    Would you like this to be anonymous?:
    What are some things you would like staff to improve on?:
    Any specific members?:
    What are some things you think staff is doing well?:
    Any specific members?:

    Something along those lines. If it is requested to be anonymous only @Nicit6 could see who made it. Another idea is it being posted in the staff section of the forums.
     
    #12 29dude, Nov 10, 2015
    Last edited: Nov 10, 2015
  13. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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  14. rileyjl

    rileyjl Mayor
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    +1 I really like this idea.
     
  15. Dccciz

    Dccciz Nicememer55
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    The idea was that you could also give positive feedback, not just negative.
    survey kinda thing with 1-10 or neutral for each staff member and a place to make comments.
     
  16. eekelmo

    eekelmo Builder
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    +1, honestly this is needed.
     
  17. Nicit6

    Nicit6 N6
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    This is in the works :)
     
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  18. Zeurals

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    I believe this is a step in the right direction.

    Feedback is a very important aspect of working as part of an administrative team alongside a community. Having the ability to provide feedback gives players the opportunity to review and give the team a reflection on their capabilities and where things can be improved.

    Although, knowing the internet and stuff, you might get some butthurt banned players giving dishonest feedback lol.

    Goodluck with it!
     
    #18 Zeurals, Nov 12, 2015
    Last edited: Nov 12, 2015
  19. Nicit6

    Nicit6 N6
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