Suggestion: complaint system

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Soz :/

 

There's quite a large difference between swearing once in a while and swearing excessively - Which will be handled. If all the said user does in chat is swear, sure, ban them. I don't believe we should be banning users for slip-ups made once in a while. Things are evaluated by staff in a case-by-case basis, and I definitely wouldn't want to see black-and-white punishments.

PermaBans should only, and I say only, be issued when a user is causing a serious problem. Again, PermaBans are and should be evaluated on a case-by-case basis. Issuing PermaBans as a black-and-white punishment is the worst thing staff could possibly do to the punishments system - When issued liberally, it just causes drama and players quitting - We don't need any of that.

From my experience, users usually do get warned if the said offense is severe enough. If it's relatively minor (Slip-up in chat, mild spam, wrong chat.) - I don't believe users should be getting an official warning for an offense as minor as that - They just need a reminder not to do persist with their actions. Again, I believe that official warnings should be evaluated on a case-by-case basis and given to players who do offenses severe enough for them - I don't want to issue a warning for every single offense - Especially when many are minor - For example, it's pretty dumb to give someone an official /warn for chatting in the wrong chat channel.

If anything, it seems like many complaints themselves are jokes. Players file complaints for a slip-up, someone saying "rekt" or rating spam - Those complaints shouldn't be taken seriously.

Anyway, onto the point - I believe that /warns should be reserved only for severe enough cases and your policy prescriptions will cause more problems than it solves.

 

To be fair though, a lot of complaints are a joke. "oh no he said a bad word" as if saying "shit" should get a serious warning. or "harassment" and someone just said "lol rekt"
The complaint system is almost systematically abused with petty complaints. That's why they're just "will be warned" and nothing else.

 

It'd really help if you provided examples where repeart offenders weren't punished properly.
NoahPvP_z were perma'd for donation scamming after the second complaint.

@kukelekuuk00 is very much right here, people just post complaints that aren't needed, and it clogs the system.
That's what 'talked to in-game' is. Staff saying, "Hey, this isn't really a major issue, but we see what the user did wrong. We'll keep an eye out for more severe, 'real', offenses in the future."

 

I've already stated why both aren't good ideas in my post.

 

I'm not sure I agree exactly what you are saying, but I can agree that complaints are not taken seriously at all. For instance saying "rekt" after winning sg and having someone filing a complaint against you for "harassment" is outright immature and stupid. That shows no maturity getting offended so easily. There's no reason that we should enforce "salty" complaints. I know some people do not agree with me but I think a lot of complaints get filed because people get butthurt at eachother.

On the other note, I think that we should try to keep the server PG for our younger members and for that I say if you get weekly legitimate complaints against you then /warn should be used a lot more often. I rarely see /warp tempbans. People think they can get away with stuff because staff doesn't give enough punishment. Telling a user "Don't do that please" doesn't do crap. They need to really have a /warn on record to lead to a tempban.

Of course everything is case-to-case and if someone acidentally gets mad and swears or gets in a argument once then a verbal warning will do. But a user who constantly breaks rules should be punished faster.

 

I agree that breaking rules should be taken seriously, but that doesn't mean giving an official /warn for every small thing - Warnings are supposed to be reserved for more severe offenses - Not a complaint where someone double posts or talks in the wrong chat channel. Not to mention, more harsh means of in-chat moderation tends to make players want to quit the server as they feel as if the moderators and administrators are abusing their powers and often become scared of, well, just having a regular conversation. If a user is causing a large amount of problems - They will be banned - No need to ban users for relatively minor offenses though - That just causes problems with users complaining about "BS bans".

As far as the vulgar language part goes, I don't believe we need to be more strict on vulgar language, especially if it's just a slip-up. Children already know swears, and attempting to shelter them from it does them absolutely no good. It's a parents responsibility to teach children about swearing because they'll be exposed to it either way, whether it's on the internet, TV/Movies or at school - You really can't prevent someone from seeing cussing - You just have to accept it's a natural thing to do - At the end of the day, swear-words are just words that people have the tendency to use. Swearing is literally just an alternative of saying things. - It isn't "bad", it isn't "immature" and it isn't "inappropriate". The only time when it's truly immature is when people excessively use them, use terms directed at groups of people or swear at people. Other than that, swearing is quite literally just a normal part of a daily conversation that people have the tendency to use once in a while. Staff enforcement on swearing shouldn't be more strict - This is after all, the internet, and staff shouldn't be yelling at users for having normal conversations and using swear words once in a while.