When a staff member receives a a complaint whether it be scamming, harassment, or a complaint against how they handled a certain situation, they are told to file it directly to a sa. If the complaint doesn't pertain to them as a staff member i.e. How they handled a situation as a staff member for example, I think it should be treated as any other complaint and filed as any other. A staff member is like any other player and treatment of complaints/their actions should be treated as so. No it won't get confusing as it will still be noted as are all complaints, or so we're told.
This is a terrible idea. People will file complaints over petty or nonexistant things just to damage a reputation. The legitimacy won't matter - it looks exceptionally bad for a staff member to have a complaint on them whether it's valid or not. I fail to see why the system should change when it currently works fine.
I would also like to add on that if you would like a suggestion to be taken seriously I would suggest using the correct format found here: https://ecocitycraft.com/forum/threads/info-suggestions.8376/ Like @Nicit6 said we do not want a staff members reputation to be put in ruins because someone decides they do not like that staff member so they decide to create a big deal out of nothing. This could cause all sorts of issues so for now I have to say -1
Your argument is lacking. With all due respect, staff are regular players. Would you define petty for me in this sense? Petty as in a small curse word/slip up? If they break a rule and a complaint is deemed appropriate... Why should they get a bypass because it is not severe? If they don't want their reputation ruined (which their reputation in terms of how they act should be held to the same standard as everyone else)then they shouldn't break rules. If they do, they should be subject to the same treatment as the rest.
Staff complaints are very different than complaints against normal players. To say that because complaints against normal players are public, staff complaints should be public too is a pretty stupid thing to say. A player isn't a person in position of authority who's expected to be well-respected by users and properly enforce the rules. Now, staff on the other hand, they're quite different. They're expected to properly enforce the rules and have players listen to them and obey them - Public complaints just serve the purpose of tarnishing their reputation. Players will stop listening to staff if they get complaints on them, even if it's petty. All this can do is cause disorder on the server with players refusing to listen to staff who "should've been demoted". The consequences of publicizing staff complaints are even worse when you realize the fact that staff have power - When staff publicly see users filing complaints on them, they'll start targeting users - Giving them less warnings and being more ban/kick-happy with these users. This alone will lead to even more issues and disorder than the initial case of staff abuse, as players will complain about "Staff abuse" in global", often leading to things like flame wars. To add onto all of this, we'll just see a massive amount of irrelevant posts and drama in them. When you have staff complaints public, you're opening the doors to irrelevant posts on them - And these aren't just any normal complaints; These are ones against people who have a position of authority. Trolls will quickly realize this is an opportunity and jump right at it making troll posts on them. This will exacerbate our already bad irrelevant posts problem, and cause drama in the complaints themselves. When you see the large amount of players posting on complaints already, you can't help but imagine how worse the situation could get if staff complaints were public. This will only exacerbate the issue at hand. Finally, my biggest problem with publicizing staff complaints: It causes unnecessary drama. When publicizing staff complaints, players will begin discussions about them in global, leading to drama and flame wars - Not just that, but users will start harassing staff members about the complaints on them and then say even more negative things about staff members, leading to even more drama and people not obeying staff authority/taking staff seriously. This will just add more issues to chat and cause even more problems. And quite frankly, what effect do you think these issues and drama will have in newer players? They'll leave. And so will many experienced players who are quite frankly tired of the unnecessary drama caused by public staff complaints. This will just make the server unwelcoming both to newer and experienced players, further decreasing the player count - Which isn't beneficial to the server nor something we should be aiming for. Staff complaints are private for a reason for a reason, and should remain so for the sake of the staff team and the community as a whole.
If a staff member harassed, scammed etc, we should know. It should be public if it does not relate to them as staff. You can say whatever you want, that's my opinion.
I agree and Staffs behavior shouldn't be hidden behind closed doors it should be public information for people to be able to protect themselves from tyrant staff members
You're both ignoring the FACTS. There's a LARGE amount of issues with publicizing staff complaints - Publicizing them will just cause problems and hurt the server for the reasons I've explained above. Sure, it's a great idea in theory but not in reality. The fundamental flaw in this proposition is that you're expecting players to be professional, rule-abiding and mature at all times with this information. It sounds attractive as we, as a community, like to pretend that we're able to handle such information professionally and maturely at all times. In reality, things don't work like this. There's trolls, rule breakers and players who are just immature in this community. They'll take advantage of this information and use to their liking which causes problems on the server that do harm to it. As a result, any attempt to publicize staff complaints inevitably leads to trolls, drama and players quitting.
I'm not saying I disagree with you, as I also agree that staff complaints should be kept private. However, you're essentially saying that police officers accused of crimes should be tried in a private court because they're the ones who are enforcing the rules, correct? Do you see the flaw in that logic? I'd just like to reiterate, I agree with you, but the argument of saying that they're the rule enforcers, and they should be shielded from public trial is just ridiculous.
This is a minecraft server. People are going to do stupid things no matter the case. But to mock a staff member due to a complaint is childish and immature. If people would do that then I can honestly say I'm ashamed to be apart of this server. I would hope no one is dumb and ignorant enough to do that and people that do it (scenario where suggestion was suggested) receive the appropriate punishment.
Comparing a police officer to a staff member of a minecraft server is pretty silly though. There's so many differences between an IRL police officer and a staff member that I won't even get into the specific details. I'll just say this: an MC server is run differently than a democratic society; To compare the two is a silly thing to do. The logic isn't flawed as we're talking about an MC server here, not the US legal system. Using strawman arguments to point out apparent "flaws" isn't going to work.
The fact that you're unnecessarily giving stupid people the tools to cause issues is the problem at hand here. People are stupid, childish and immature. Issuing punishments isn't going to solve anything... Because that's working so well at stopping the trolls right now. The staff complaints current system works fine. You're just adding unnecessary issues my introducing a new system.
Wait wait wait... "Because that works so well at stopping trolls right now"(sarcasm) but yet the current system works so well? Your points contradict.
The enforcement of the rules and staff complaints are two different things and should be treated differently. The points don't contradict. My statement was referring to the staff complaints system.
Your saying our current system isn't working well right now in limiting trolls. Your saying issuing punishments won't solve anything. Mind adding what your idea is? Not that it has anything to do with the suggestion, but please, share.
