/mail, /email both not keeping mail

Discussion in 'Help & Support / Errors & Bugs' started by Roldert, Sep 12, 2020.

  1. Roldert

    Roldert ECC Sponsor
    ECC Sponsor Builder ⛰️ Ex-EcoLeader ⚜️⚜️⚜️ Premium Upgrade

    Joined:
    Aug 27, 2012
    Messages:
    114
    Trophy Points:
    56,220
    Gender:
    Male
    Ratings:
    +16
    ive took notice of the fact that i cant read any mail i get other then once when i first log on and see the message automatically pop up and then i can never see it again even with doing /mail read or /email read they never pop up again
     
  2. ClarinetPhoenix

    ClarinetPhoenix She does what she wants.
    Owner Events Manager ECC Sponsor Mayor ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ IX ⭐ Gameplay Architect Premium Upgrade Wiki Leader

    Joined:
    Jun 23, 2014
    Messages:
    7,179
    Trophy Points:
    102,870
    Gender:
    Female
    Ratings:
    +5,504
    It should be /mail listall to see mails you have already read.
     
  3. Roldert

    Roldert ECC Sponsor
    ECC Sponsor Builder ⛰️ Ex-EcoLeader ⚜️⚜️⚜️ Premium Upgrade

    Joined:
    Aug 27, 2012
    Messages:
    114
    Trophy Points:
    56,220
    Gender:
    Male
    Ratings:
    +16
    does this still auto delete after a certain amount of time? because i just tested and you are right about /mail listall but i know i should have older messages that are not poping up that i never did /mail del on.
     
  4. Buadthan

    Buadthan Builder
    Builder ⛰️ Ex-Tycoon ⚜️⚜️⚜️

    Joined:
    Aug 17, 2020
    Messages:
    27
    Trophy Points:
    10,485
    Ratings:
    +13
    I've also had this issue with /mail, after what I feel like was just a few days the only mail I'd received was gone, even under /mail listall.

    Edit: Aside from a minor annoyance, this could also cause issues with eviction notices.
     
    #4 Buadthan, Sep 14, 2020
    Last edited: Sep 14, 2020
  5. andrewkm

    Founder Premium Upgrade

    Joined:
    Apr 5, 2011
    Messages:
    20,603
    Trophy Points:
    102,160
    Ratings:
    +15,128
    I cannot reproduce this, however I will pay attention to a few accounts I'm testing this on to see if I can track down what's going on.