Issue with Resident application

Discussion in 'Help & Support / Errors & Bugs' started by Faelinn, Sep 9, 2016.

  1. Faelinn

    Faelinn Builder
    Builder ⛰️ Ex-Resident ⚒️

    Joined:
    Aug 28, 2016
    Messages:
    5
    Trophy Points:
    10,105
    Gender:
    Female
    Ratings:
    +0
    Hi, I have tried to submit my application for resident status several times and every time I try to submit it I get a security error message. It directs me to go back and refresh and try again. I've done so. Please help! I'd like to progress on the server but it is difficult when I can't submit the application.

    Thanks
    Faelinn
     
  2. BrokeMel

    BrokeMel broke
    Resident ⛰️ Ex-Tycoon ⚜️⚜️⚜️ Premium Upgrade

    Joined:
    Jul 26, 2013
    Messages:
    1,018
    Trophy Points:
    61,160
    Gender:
    Female
    Ratings:
    +830
    Try re creating the whole app?
     
  3. kukelekuuk

    kukelekuuk C͕̹̲̽ͪ͐ͩ̔L̜̦̝͈ͦ̿̾̿ḘA̻̗̤̳̐ͭ̆̿̃̑ͭN̊̓͑̇ͯ
    Builder ⛰️ Ex-EcoLeader ⚜️⚜️⚜️ Premium Upgrade

    Joined:
    May 25, 2011
    Messages:
    10,061
    Trophy Points:
    80,160
    Ratings:
    +6,925
    have you tried logging off and back on again?
     
  4. Faelinn

    Faelinn Builder
    Builder ⛰️ Ex-Resident ⚒️

    Joined:
    Aug 28, 2016
    Messages:
    5
    Trophy Points:
    10,105
    Gender:
    Female
    Ratings:
    +0
    That didn't work :(
     
  5. GoatsRMeLife

    GoatsRMeLife Builder
    Builder ⛰️ Ex-Tycoon ⚜️⚜️⚜️

    Joined:
    Jun 7, 2016
    Messages:
    441
    Trophy Points:
    13,690
    Gender:
    Male
    EcoDollars:
    $0
    Ratings:
    +342
    can you post a screenshot of what the message says?
     
  6. purplelegoender

    purplelegoender [⚜EcoLegend⚜][⚜Philosopher⚜][⚜RogueDivision⚜]
    Builder ⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ I ⭐ Premium Upgrade

    Joined:
    Jan 19, 2015
    Messages:
    1,722
    Trophy Points:
    87,160
    Gender:
    Male
    Ratings:
    +5,062
    This sounds as though its not a forum problem, Its got to be on your side. Did you fill out the application completely as that may be what it is, if one field of the application is not fully filled out then it will no accept the application.
     
  7. Nicit6

    Nicit6 N6
    Mayor ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ II ⭐ Gameplay Architect Premium Upgrade

    Joined:
    Jul 13, 2013
    Messages:
    9,916
    Trophy Points:
    102,160
    Ratings:
    +8,061
    That would give a totally different error than what they're saying they're getting, though, so it's obviously not that.
     
    • Like Like x 1
    • Agree Agree x 1
    • Informative Informative x 1
    • List
    #7 Nicit6, Sep 10, 2016
    Last edited: Sep 10, 2016
  8. Faelinn

    Faelinn Builder
    Builder ⛰️ Ex-Resident ⚒️

    Joined:
    Aug 28, 2016
    Messages:
    5
    Trophy Points:
    10,105
    Gender:
    Female
    Ratings:
    +0
    I tried it from my phone to make a screen shot easier and it worked. Perhaps my computer was the issue? Thanks very much for your suggestions and help.
     
  9. kukelekuuk

    kukelekuuk C͕̹̲̽ͪ͐ͩ̔L̜̦̝͈ͦ̿̾̿ḘA̻̗̤̳̐ͭ̆̿̃̑ͭN̊̓͑̇ͯ
    Builder ⛰️ Ex-EcoLeader ⚜️⚜️⚜️ Premium Upgrade

    Joined:
    May 25, 2011
    Messages:
    10,061
    Trophy Points:
    80,160
    Ratings:
    +6,925
    What browser are you using on your computer?
     
  10. Faelinn

    Faelinn Builder
    Builder ⛰️ Ex-Resident ⚒️

    Joined:
    Aug 28, 2016
    Messages:
    5
    Trophy Points:
    10,105
    Gender:
    Female
    Ratings:
    +0
  11. purplelegoender

    purplelegoender [⚜EcoLegend⚜][⚜Philosopher⚜][⚜RogueDivision⚜]
    Builder ⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ I ⭐ Premium Upgrade

    Joined:
    Jan 19, 2015
    Messages:
    1,722
    Trophy Points:
    87,160
    Gender:
    Male
    Ratings:
    +5,062
    So Google Chrome, try FireFox.