[FYI] Sportsbook Message But No Change In Balance

Discussion in 'Help & Support / Errors & Bugs' started by AdmiralD, Jun 29, 2016.

  1. AdmiralD

    AdmiralD IsleTradingCo
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    This happened yesterday I believe but felt the need to let someone know. There was a message about my balance being adjusted from something that happened back in 2015 I think. If I saw it correctly, it was about $1900, however, my bank balance did not change as far as I know.
    While I may be an old man, I do not believe that complete dementia (no doubt partial) has taken my mind yet and would like to get this straight.
    Thank you advance for your time and consideration in this matter.
     
  2. andrewkm

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    We'll need more information.
    What is the bet? (Provide link to event)
     
  3. AdmiralD

    AdmiralD IsleTradingCo
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    This was just a box that flashed on my screen for a couple of seconds, and then was gone. I really have no idea which event or exactly how much.
    I am pretty sure it was from 2015 and was 1900 and change. There seems to be no record of it anywhere that I can find.
     
  4. andrewkm

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    To be absolutely honest I have zero idea what you are talking about.
    I need much more information than this.
     
    #4 andrewkm, Jun 29, 2016
    Last edited: Jun 29, 2016
  5. AdmiralD

    AdmiralD IsleTradingCo
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    I understand, however, there is no other information I can give. I only mentioned this in case it was happening across the server.
    Without having access to admin, there is no way I could ever know if one of my bets from last year needed adjusting. I feel that only you would have information on this.
    I am satisfied that if you are not seeing a problem with one of my debts, we should be good.
    This is really something that should have happened to @314 since he is usually the one that breaks things :D
    I will let you know if I see any further (flash) messages.
    Thank you for trying to understand me.
     
  6. andrewkm

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    Yeah, sorry I'm not seeing any sportsbook errors at all on my end.
     
    #6 andrewkm, Jun 30, 2016
    Last edited: Jun 30, 2016
  7. AdmiralD

    AdmiralD IsleTradingCo
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    I will sleep better tonight knowing I do not owe you $1900 and change. :p
    Thank you for looking into this and hopefully it was just a very strange glitch.