different donator tag on north

Discussion in 'Help & Support / Errors & Bugs' started by Chundi_Jr, Aug 17, 2019.

  1. Chundi_Jr

    Chundi_Jr Ex-Rebecca
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    Minecraft Username:
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    Brief Description:
    I recently got a new feature putting me over $2000 total donations. I got the [*VIP*] tag on main central but when I talk in main north I am still [VIP+]. When I do /myfeatures they are the same on both servers (over $2000)

    Instructions:
    N/A

    How many times did you recreate this?:
    I have talked from both servers several times with different tags from each server

    Result:
    Have the [VIP+] tag on main north when talking in chat

    Expected Result:
    Have the [*VIP*] tag on main north when talking in chat

    Evidence:
     
  2. andrewkm

    Founder Premium Upgrade

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    Is this still a problem for you @Chundi_Jr
    Please let us know.

    I've also just made an update with our payment system which likely caused this issue.
    It should now be fixed.
     
  3. Chundi_Jr

    Chundi_Jr Ex-Rebecca
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    Not fixed :( I am still VIP+ in main north
     
  4. andrewkm

    Founder Premium Upgrade

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    @Chundi_Jr try again and if still not working you'll have to wait to try again after a server maintenance.
     
  5. Chundi_Jr

    Chundi_Jr Ex-Rebecca
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    Still does not work. I'll try again after maintenance and let you know.
     
  6. andrewkm

    Founder Premium Upgrade

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    Maintenance just went through, try again now.
    If same problem, I'll have to investigate after a future development period, as I cannot reproduce using your exact account settings.
     
  7. Chundi_Jr

    Chundi_Jr Ex-Rebecca
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    It's fixed now! :) Thanks Andrew
     
  8. andrewkm

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    Awesome :)