[Bug] Subscription Package Maintains Tag When Not Active

Discussion in 'Help & Support / Errors & Bugs' started by PyroTechnix_, May 28, 2024.

  1. PyroTechnix_

    PyroTechnix_ Professional Coffee Drinker
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    Minecraft Username: PyroTechnix_

    Brief Description: If your subscription package runs out, you no longer have access to features but keep the Donor tag from having the package.

    Instructions:
    1. Purchase EcoPlatinum (Your donor tag should upgrade on doing this, in my case, [VIP+] to [SuperMVP]
    2. Let the package run out.
    3. See that you do not have your tag reverted back to your previous tag, in my case, I should go back to having [VIP+] as my donor tag but my [SuperMVP] tag still shows.

    How many times did you recreate this?: Tried relogging a couple of times, changes nothing.

    Result: Still keeps [SuperMVP] tag.

    Expected Result: To see [VIP+] as my donor tag once package runs out.

    Evidence: https://prnt.sc/jsTu8BqbpOUm

    Note: I do no longer have the option to change my tag past [VIP+], however, my tag does not automatically revert back to my [VIP+] tag, meaning I hold the option to leave my [SuperMVP] tag on even though I do not have the correct amount in features.
     
    #1 PyroTechnix_, May 28, 2024
    Last edited: May 28, 2024
  2. andrewkm

    Founder Premium Upgrade

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    We'll fix this in the future.
    You can always use /tags command for now to change your tag back.
     
  3. andrewkm

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    Actually we won't be fixing this, it'll fix itself after a server restart, so no need.
    In the meantime you can just use /tags.

    Our next maintenance is within an hour, so let us know after maintenance if your tag fixed itself.
     
  4. PyroTechnix_

    PyroTechnix_ Professional Coffee Drinker
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    @andrewkm Seems to have fixed itself as stated
     
    #4 PyroTechnix_, May 28, 2024
    Last edited: May 28, 2024
  5. andrewkm

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  6. andrewkm

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    This has been fixed, and will be live after 1.20.6.
    Tags will now immediately be updated, and no longer require a server restart. :)