[Bug Report] No Trophy Points

Discussion in 'Help & Support / Errors & Bugs' started by Fescht, Dec 16, 2018.

  1. Fescht

    Mythic ⚔️ I ⚔️ ECC Benefactor President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ VI ⭐ Premium Upgrade

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    Minecraft Username: Ethannnnnn

    Brief Description: I achieved the rank of ecolegend and received 0 trophy points.

    Instructions: Um, get ecolegend?

    How many times did you recreate this?: just once

    Result: no trophy points

    Expected Result: 5000 trophy points

    Evidence: n/a
     
  2. pokeball92870

    pokeball92870 PokeManiac
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    Are you completely sure?

    [​IMG]
     
  3. Fescht

    Mythic ⚔️ I ⚔️ ECC Benefactor President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ VI ⭐ Premium Upgrade

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    Yes because as you can see from the dates I received the Trophy Forum Medal was before I hit ecolegend. The 3000 points from the 3mil ecd got me to 30,720 points. Therefore my 5000 points from ecolegend aren’t there.
     
  4. pokeball92870

    pokeball92870 PokeManiac
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    Hmm, I've taken a second look and it seems like you're correct @Ethannnnnn
    [​IMG]
     
  5. Fescht

    Mythic ⚔️ I ⚔️ ECC Benefactor President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ VI ⭐ Premium Upgrade

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    Is there a solution or am I just SOL?
     
  6. andrewkm

    Founder Premium Upgrade

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    EcoCityCraft has a cron job that updates user trophies every 40 minutes.
    However it seems that deleting, adjusting, changing trophies does not get reflected as the cron job is run.
    I've therefore re-run a full trophy cache rebuild. All 30,000~ users should now have the correct points displaying.

    Please confirm @Ethannnnnn @pokeball92870
    Should any issues appear in the future, simply remind me to run a cache rebuild on trophies :).
     
    #6 andrewkm, Dec 18, 2018
    Last edited: Dec 18, 2018
  7. Fescht

    Mythic ⚔️ I ⚔️ ECC Benefactor President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ VI ⭐ Premium Upgrade

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    I’ve received the correct amount of trophy points. Thanks!
     
  8. andrewkm

    Founder Premium Upgrade

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    Awesome :) Thanks for confirming.