Bought an item did not get it

Discussion in 'Help & Support / Errors & Bugs' started by zaniacgreenwich, May 23, 2022.

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  1. zaniacgreenwich

    zaniacgreenwich Tycoon
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    hey everyone,

    I spent some of my money I had on my gift card i won, and bought ext commands I never got it though!
     
    #1 zaniacgreenwich, May 23, 2022
  2. Lopporit

    Lopporit Shiny SA
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    Were you attempting to purchase the upgrade package, ExtCommands+? Looking at your account I see that you have the base package and should be able to use it
     
    #2 Lopporit, May 23, 2022
  3. zaniacgreenwich

    zaniacgreenwich Tycoon
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    oh ok good the base package didn't show up on my account! Thank you so much!
     
    #3 zaniacgreenwich, May 23, 2022
  4. ClarinetPhoenix

    ClarinetPhoenix She does what she wants.
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    It is there now, along with your Flying feature. You can check via /myfeatures in the future.
     
    #4 ClarinetPhoenix, May 23, 2022
  5. zaniacgreenwich

    zaniacgreenwich Tycoon
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    ok thanks
     
    #5 zaniacgreenwich, May 23, 2022
  6. andrewkm

    andrewkm
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    Features sometimes take a while to process, this happens when the Lobby server is down or a bit behind due to work being done on it. I believe all your purchased features are correctly in your account after checking it out.
     
    #6 andrewkm, May 23, 2022
    Last edited: May 23, 2022
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