Bank Balance is 0

Discussion in 'Help & Support / Errors & Bugs' started by ajp79, Jul 4, 2017.

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  1. ajp79

    ajp79 President
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    There was 50k before the downtime. The thread states everything is back to the way it was.

    It is not in my in game balance either.

    Am I out 50k??
     
    #1 ajp79, Jul 4, 2017
  2. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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    Please screenshot your transaction logs for us
     
    #2 JamieSinn, Jul 4, 2017
  3. ajp79

    ajp79 President
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    My what?

    The line at the top of the forums used to show 50,000 eco dollars in bank. Now it shows 0...

    Where did my 50k go?

    Everyone says it's fixed.

    @JamieSinn
     
    #3 ajp79, Jul 4, 2017
  4. ajp79

    ajp79 President
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    It could have been an error maybe..

    Mod can lock this. I'm not worried about it.

    Thanks.
     
    #4 ajp79, Jul 4, 2017
  5. Nicit6

    Nicit6 N6
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    There was an error in the way the 50k was added to your account. This caused the transaction to not be fixed properly. It should be fixed within 24 hours.
     
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    #5 Nicit6, Jul 4, 2017
  6. ajp79

    ajp79 President
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    How long my should I wait for it to be fixed?
     
    #6 ajp79, Jul 5, 2017
  7. andrewkm

    andrewkm
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    Fixed.
    Sorry for the wait. Tracking down exact cause took a while.
     
    #7 andrewkm, Jul 6, 2017
    Last edited: Jul 6, 2017
  8. ajp79

    ajp79 President
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    Thanks Andrew...

    Mods can lock.
     
    #8 ajp79, Jul 6, 2017
  9. 314

    314 Irrational SuperMod, former ServerAdmin
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    Help&Support threads are never locked in case the issue arises again in the future.
     
    #9 314, Jul 6, 2017
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