Sticky [Instructions] Grief Report/Rollback Request

GRIEF REPORTS MUST BE FILED THROUGH THIS FORM

ROLLBACK INFORMATION

If Rollback Request is set for "Yes" - Anything this user has built, including assisting in town projects, will be gone. This may result in several holes in a town project that this user had contributed in. As well If you are filing for a rollback you need to be as descriptive as possible about what blocks are missing. "Diamond blocks gone" is not descriptive. We do not know what the structure looked like before it was griefed, so be as descriptive as possible. Also, do not file for a rollback if the damages are not massive. A wall or two from one building is not bad enough for a rollback. Further more, damages must meet or exceed a pricing of 7,500 EcoDollars (server pricing) worth of items gone. Please note that we do not rollback farms, and rollbacks are done purely at the discretion of the SA+ team.

If your Grief Report/Rollback Request has been replied to and locked, and you feel unsatisfied with the results, then there is nothing else we can do. Under certain circumstances, we will not always be able to locate the griefer (due to the 7 day log) and due to software issues, rollbacks may not properly go through if needed. If your thread has been locked, please do not re-post it - as all actions should've already been taken by the Staff member who replied to your previous report.

 

Grief reports now have a form to fill out.
https://ecocitycraft.com/forum/forms/.47/respond