Recently bought kits not showing on /sgs

Discussion in 'Help & Support / Errors & Bugs' started by FwgKing, Sep 17, 2019.

  1. FwgKing

    FwgKing
    Mythic ⚔️ I ⚔️ ECC Investor Builder ⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ VIII ⭐ Premium Upgrade

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    Minecraft Username: FwgKing

    Brief Description: Recently bought 3 different kits. Payment went through fine and says I can't buy them on the shop anymore.

    Instructions: Bought kits yesterday. Went into /sgs and did /kit and /kits but says I have no kits.

    How many times did you recreate this?: 5 times with re-logging also.

    Result: None of the kits I bought are showing up.

    Expected Result: Bought kits should show as listed when doing /kit or /kits in /sgs

    Evidence: I can provide screenshots of bought kits / trying in game if truly needed for proof.
     
  2. andrewkm

    Founder Premium Upgrade

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    Thanks.

    We are aware of the situation regarding BuyCraft not processing all recent purchased kits. This will be fixed within 1-2 hours.
     
  3. andrewkm

    Founder Premium Upgrade

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    This should now be fixed.
    All kits should be in your account correctly.
    Please confirm @FwgKing
     
  4. FwgKing

    FwgKing
    Mythic ⚔️ I ⚔️ ECC Investor Builder ⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ VIII ⭐ Premium Upgrade

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    Confirmed kits are showing now.
     
  5. andrewkm

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    Awesome, thanks :)