I've had my donation perks removed?!

Discussion in 'Help & Support / Errors & Bugs' started by lowndsy2011, Oct 19, 2014.

  1. lowndsy2011

    lowndsy2011 Builder
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    Hi guys,

    Don't know if this is the best place to post this but please move it if not!

    I've logged back onto the server this week and have noticed all my donation perks like flight and TP have been removed, is there any reason for this? And can they be put back?

    I paid a lot of IRL money for these and pretty pissed that they or removed!
     
  2. Gernen

    Gernen Prime Minister
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    I will talk to you in game about this. :)
    Perhaps we can find out why.
     
  3. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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    Please pm @Physicistsmom, and also, can we have a screenshot for /mydonations here?
     
  4. lowndsy2011

    lowndsy2011 Builder
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    Gernen and Jamie, thanks for your swift replies! I'm not currently near my Mac but when I'm next on I'll be sure to get some screenshots of my donations, what would happen if nothing's listed there, how would we able to go about proving payment? It was probably around Feb this year so I thought they were removed due to inactivity, any ideas?
     
  5. Vintage_Gamer

    Vintage_Gamer Builder
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    Donations don't get removed due to inactivity.
     
  6. lowndsy2011

    lowndsy2011 Builder
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    Fair enough, not sure what's happened then! I'll look into it tomorrow, I have various people who can vouch for my perks including Emongolab, backtothepast, rheasmom, SnDCh4rger, iticip and a few more
     
  7. Naereniv11

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    You still have the donation medals.
     
  8. lowndsy2011

    lowndsy2011 Builder
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    Good shout, more proof I had them, thanks!
     
  9. Vintage_Gamer

    Vintage_Gamer Builder
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    Donation medals are automated, use "/myfeatures" in game, what does it say?
    @lowndsy2011
     
  10. lexi731rocs_

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    Did you do something bad that would have an admin/moderator remove them?
     
  11. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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    There has been a handfull of users who have had features removed, and lown is not one of them.
    This is probably an issue with buycraft.
     
  12. Nicit6

    Nicit6 N6
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    @lowndsy2011
    Are you still unable to use these features? They appear to be on your account.
     
  13. FlyingIsOP

    FlyingIsOP Builder
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    maybe he got denied permissions to use tp and fly?... i dont kbow anything about this technical stuff. just trying to help. :)
     
  14. Nicit6

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    I've checked and he does indeed have these permissions. So I'm not quite sure what the issue is.
     
  15. Pellagia

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    Might be a world issue? Without TP+ and Fly+ you cannot fly in the nether, correct? Also, I'd check if you're logged in on an alternate account.
     
  16. Nicit6

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    You don't need TP+ to fly in the nether, only Fly+.
     
  17. Pellagia

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    Didn't articulate well, sorry. Meant that you need tp+ to teleport in the nether and fly+ to fly in the nether.
     
  18. Nicit6

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    I don't believe teleport features (aside from /warp and lack of cooldown) are enabled in the nether no matte whether TP or TP+.
     
  19. 314

    314 Irrational SuperMod, former ServerAdmin
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    Correct. :)
     
  20. physyy

    physyy Retired ECC Owner
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    Are you still unable to use these features? None of them have been removed.