I purchased extcommands and extcommands plus. And have not gotten them, It says I'm top suporter.. But didn't get anything. I spent $100. And am not satisfied.
You need to start a forum conversation with EcoCityCraft. Sometimes there are odd bugs/glitches within the system that prevent features from going through. As soon as the owner checks his forum pm's (this is almost always within 48 hours unless extenuating circumstances/emergencies occur) he will be able to fix this for you.