Confused?

Discussion in 'Help & Support / Errors & Bugs' started by Hibiscus_, Mar 31, 2020.

  1. Hibiscus_

    Hibiscus_ Builder
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    I was on this server earlier today and I logged off to go cook. When I try to log back on it says only supporter accounts can bypass the Proxy/VPN protection on EcoCityCraft! I don't have a proxy server nor do I use a VPN so...how can I get back on?
     
  2. andrewkm

    Founder Premium Upgrade

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    Your IP is being detected as a proxy.
    Purchasing anything via our store bypasses this protection.
    If you believe this IP is not a proxy, you can send me more details regarding how your connecting and I will forward it to our proxy/vpn service.
     
  3. andrewkm

    Founder Premium Upgrade

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    I have just gotten word from our VPN/Proxy protection service that the issue has been resolved.