Players are abusing the complaint process. For example, Player A makes a deal with Player B. After Player B takes care of his end of the bargain, Player A refuses to do his part. Player B then posts a complaint with evidence against Player A. Facing a valid complaint, Player A relents and completes the deal. Player A doesn't seem to be punished for this behavior. Some players do this with EVERY major deal they make, because they can get 'free' stuff if the other player fails to make a complaint with proper evidence. There doesn't seem to be a downside to doing it, because you don't seem to be punished if you get caught -- all you have to do is complete the deal once you're caught. I feel that if you have a valid complaint against you, you should be punished regardless of whether or not you fix things with the complainer. The punishment could be less in this case, but there should still be something -- a warning or a tempban.