[Bug?] Losing Trophy Points

Discussion in 'Help & Support / Errors & Bugs' started by 1aughter, Nov 24, 2018.

  1. 1aughter

    1aughter Oɾαɳɠҽ GαɱҽAԃɱιɳ
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    A week ago (before going to camp for 7 days), I had around 28k trophy points.

    I purchased Forum Premium around 5 hours ago, and realised that my trophy points were at 9k (lost around 20k points). An hour later, I received 10k trophy points from Forum Premium (total 19k points).

    Did I lose around 20k points due to a bug, or were some trophies removed?

    I recall Mission001 having over 100k points, but he currently has 91k.
     
  2. Chundi_Jr

    Chundi_Jr Ex-Rebecca
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    I don't know how many trophy points I had before so I don't know if I've lost any as well but I have noticed that I'm now getting trophy points for having money in my balance on the forums. The balances I have been rewarded have been 5k, 10k, etc (balances I've obviously had before and remember getting trophies for in the past) so it's possible that we may have lost points from balances we had in the past? I'm not sure but that might explain it :(
     
  3. ClarinetPhoenix

    ClarinetPhoenix She does what she wants.
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    https://ecocitycraft.com/forum/threads/help-support-trophy-points.178829/
    A wipe of EcoDollar trophy points had to be done due to improper trophies being awarded from a forum balance bug a week or so ago.
    I believe this is why you may be missing Trophy points.
    I can also vouch that I am currently re-earning the Trophies for balances, even though originally I had them all.
     
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    #3 ClarinetPhoenix, Nov 24, 2018
    Last edited: Nov 24, 2018
  4. andrewkm

    Founder Premium Upgrade

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    This is correct.
    ECD trophy points must be re-earned.